Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates We offer free shipping on all orders worldwide — no minimum spend required.

Delivery Times Estimated delivery times vary by destination:

  • United Kingdom: 3–7 business days
  • Europe: 7–14 business days
  • Rest of World: 14–28 business days

Please note these are estimates and actual delivery times may vary depending on customs processing and local postal services.

International Shipping & Customs TechCraftCo ships worldwide. For international orders, please be aware that your order may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at your earliest convenience so we can resolve the issue for you.